Complaints and Claims are a fact of business life, however if handled appropriately they do not have to result in reputational damage.
Cosmetic Courses discuss insurance with HPPB, can you give compensation without accepting responsibility? This short video gives some insight into complaints, and how to avoid them becoming claims.
We are a different kind of broker, as we handle complaints and claims on behalf of clients, unlike many who do not.
Our focus is to support you when things go wrong and in this video we give an insight into how we do this.
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https://cosmeticcourses.co.uk/